As our lifestyles change, we need to upgrade our phones. Customers on the Metro PCS network can upgrade to a newer model, move to a temporary phone while awaiting repairs or replacement, or just swap their phone with a friend on the Metro PCS network.
Switching from one Metro PCS phone to another Metro PCS phone is straight forward and quick. All that is required is that the phone(s) be available.
Transfer Metro PCS Number To Another Phone – Step by Step Guide
- On the new Metro PCS phone, look behind the battery for the ESN/MEID number. This will be a number with 11 or 18 digits but no letters. Make a note of the figure and double-check it for accuracy. Use the phone number instead of the number on the box because the phone number may differ from the number on the box.
- Complete any backup tasks that need the use of the old phone. Running a manual backup with Metro Backup or synchronizing your phone with your PC to back up information are both options.
- Turn the old phone off. If this phone is still turned on after the transition, the new phone will not work. Unless it is to be connected to another account, this phone must be turned off for at least 24 hours after the modification.
- Complete any backup tasks that need the use of the old phone.
- Unless it is to be connected to another account, this phone must be turned off for at least 24 hours after the modification.
- Replace the battery in the phone and dial 1-888-8 Metro 8 (1-888-863-8768) from a landline or *611 from another MetroPCS handset to contact MetroPCS customer care. When the automated system asks how she can assist her, tell her to “upgrade my phone.” Make no calls from either the old or new phone. Turn on your new phone.
- To program the new phone, follow the customer support agent’s instructions. Before concluding the call, customer service should allow the customer to make a test call from the new phone. Do not hang up until a test call has been completed successfully.
Related Article: How To Transfer Phone Number To Another Phone Verizon
Frequently Asked Questions (FAQ)
If your second phone is compliant with MetroPCS, you can plug it in and initiate the activation process online. Even if you’ve previously used the phone with another carrier, it’ll still work after it’s unlocked.
Previously it wasn’t possible, but now you can bring your existing phone with you if it isn’t locked. Android, iPhones, and Windows phones are all accepted. Tablets, BlackBerrys, and hotspots, however, are not permitted. Visit metropcs.com/keepyourphone to see if your phone is supported.
Only T-Mobile, AT&T, Verizon, and Sprint iPhone 5 or above models are compatible with the MetroPCS network, according to the SIM terms and conditions. If your current iPhone is locked and comes from another carrier, contact them to have it unlocked.
Most of the time, you’ll find that the SIM cards in the two phones aren’t compatible. This is most common when switching from an Android to an iPhone or vice versa. Even if the phone is from the same brand, the old model of the previous phone can prohibit the transfer from operating. It’s possible that the design is simply out of date. You’ll need to contact MetroPCS and obtain a replacement SIM card in these cases.
Despite the fact that this service has a small fee, because of the low cost, it is perfectly within your budget. You can begin the activation process on the new phone once you receive the new SIM card.